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Leadership Skills for Frontline Managers

Welcome to Pine Tree Management Skills Inc.


Our courses are now accredited towards the CPHR designation. 

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Learn the basics of supervision in a practical, job-oriented, and useful format. Join the more than 12,000 managers and supervisors who have participated in Leadership Skills for Frontline Managers, and are putting the skills they learned to use on a daily basis.

Whether you work in business, industry, government, a trade union, a professional association, education, or the volunteer and non-profit sector, you’ll benefit from learning supervisory fundamentals from instructors who have extensive experience as successful managers and supervisors.  Learn more…

Enroll Today

Are you ready to take the next step towards becoming a better manager? Know which modules you wish to attend?


Participating Organizations

Click here to view a list of Participating Organizations

Leadership Courses

We offer two programs to help you develop your skills as a supervisor. 

Leadership Skills for Front Line Managers provides you with the basic knowledge and skills that you need to contribute to organizational performance and individual progress. The program consists of four 2-day modules, each dealing with a specific topic.

Our second program, Legal Responsibilities of a Supervisor,  is a one-day course to introduce you to what you need to know and be aware of regarding your legal responsibilities as a supervisor.

Module 1 - Supervision
This module introduces the FOUR MUSTS of managing people, the function, roles and responsibilities of manager/supervisors, how organizational structure impacts line and staff relationships, and how leadership relates to motivation of employees.
Module 2 - How to Work with People
This module deals with the relationship between leadership and communications and how each is applied to performance and development reviews. The module also addresses how to lead and manage the introduction of change.
Module 3 - How to Get the Work Out
This module addresses the leader’s role in planning and controlling work goals and work priorities, determining and managing employee job focus, work and personal problem solving, and time management techniques.
Module 4 - Employee Selection & Training
This module focuses on the role of the manager/supervisor in leading the hiring process, identifying needs, using adult education methods for the areas of orientation, coaching, training, and, finally, implementing positive discipline.
The Legal Responsibilities of a Supervisor
As a supervisor/manager you represent your employer and have a key role in ensuring that your work, and that of the employees you lead, is in compliance with both company policies and employment legislation.